Privacy Policy

Last updated: 11 May 2026

Article 1: Introduction

This privacy policy applies to the website https://www.ibc-aviation.com/en/ and to commercial relationships concluded with IBC Aviation's clients.

The purpose of this privacy policy is to inform users of the site and clients about:

  • How their personal data are collected and processed. Personal data are considered any information that can identify a user or client.
  • The rights of users and clients regarding their data.
  • The identity of the data controller responsible for the collection and processing of personal data.
  • The potential recipients of these data.
  • The site's policy regarding cookies and tracking technologies.

This privacy policy complements the legal notices available at the following address: https://www.ibc-aviation.com/en/legal-notice.html.

This privacy policy forms an integral part of IBC Aviation's General Terms and Conditions of Sale.

Article 2: General Principles for Data Collection and Processing

In accordance with Article 5 of European Regulation 2016/679 (GDPR), the collection and processing of user or client data adhere to the following principles:

  • Lawfulness, fairness, and transparency: data can only be collected and processed with the consent of the user or client, or on another lawful basis. Whenever personal data are collected, the user or client is informed of the nature of the data collected and the purpose of the collection.
  • Limited purposes: data collection and processing are carried out to meet one or more specified objectives.
  • Data minimisation: only the data strictly necessary for the objectives pursued are collected.
  • Storage limitation: data are stored for a limited period, which is communicated to the user.
  • Integrity and confidentiality: the data controller guarantees the security of the collected data.

In accordance with Article 6 of the GDPR, the collection and processing of personal data can only take place if at least one of the following conditions is met:

  • The user or client has expressly consented to the processing.
  • Processing is necessary for the performance of a contract.
  • Processing is required by law.
  • Processing is necessary to protect the vital interests of a natural person.
  • Processing is necessary for the performance of a task carried out in the public interest or the exercise of official authority.
  • Processing is necessary for the purposes of legitimate interests pursued by the data controller or a third party.

Article 3: Personal Data Collected and Processed During Website Browsing

Data collected and method of collection

The personal data collected on https://www.ibc-aviation.com/en/ are as follows:

  • Title, first name, surname (a)
  • Email address (a)
  • Telephone number (a)
  • Approximate geographical location (b)
  • IP address (b)
  • Browsing identifiers and technical data (device type, browser, pages visited) (b)

These data are collected when the user performs one of the following actions on the site:

  • Sending a message to IBC Aviation via the contact form (a).
  • Accepting the audience measurement and advertising cookies proposed by the site (b).

The data controller stores the collected data securely for the following periods:

  • 3 years from the last contact for data submitted via the contact form (a).
  • 13 months maximum for data related to cookie acceptance (b).

The personal data collected as part of concluding a service contract with IBC Aviation are:

  • Title, first name, surname (c)
  • Email address (c)
  • Telephone number (c)
  • Postal address (c)
  • Identification documents required for travel (d)
  • Payment data (processed exclusively by secured banking partners) (e)

These data are collected when the prospect or client:

  • Provides information for a quotation request by email or telephone (c).
  • Submits a registration form for subscribing to a service (c, d).
  • Submits a liability waiver form, mandatory for any service registration (d, e).

Data collected during commercial relationships (c, d, e) are securely stored for 10 years, in accordance with commercial document retention regulations.

Purposes of the data collection

The collection and processing of data serve the following purposes:

  • Responding to enquiries received via the contact or quotation request form (a, c).
  • Submitting commercial proposals to prospects and clients (c).
  • Concluding and performing service contracts (c, d, e).
  • Improving the user's navigation experience (b).
  • Strengthening site security (b).
  • Monitoring and analysing anonymised site visits to improve content and quality (b).
  • Measuring the effectiveness of online advertising campaigns (b).
Data transmission to third parties and processors

The personal data collected by the site are only transmitted to third parties in the following cases:

  • Technical processors: hosting, audience measurement, advertising management, and email delivery providers. These processors act on behalf of IBC Aviation, strictly within the framework of the defined purposes.
  • Aircraft operators and logistics partners: for the proper performance of the services reserved by the client.
  • Competent authorities: in the event of a judicial requisition or legal obligation.

The main processors used by IBC Aviation are:

  • OVH (France) — website and data hosting.
  • Google LLC (United States) — Google Tag Manager, Google Analytics 4, Google Ads, Google reCAPTCHA, Google Maps.
  • Intuit Mailchimp (United States) — newsletter management and Mailchimp behavioural tracking.
Data transfers outside the European Union

Certain data may be transferred to countries outside the European Union, in particular to the United States (Google LLC, Intuit Mailchimp). These transfers are governed by the mechanisms set out in the GDPR:

  • Adequacy decision for transfers to the United States under the EU-US Data Privacy Framework.
  • Standard Contractual Clauses adopted by the European Commission.

The user may obtain a copy of these safeguards on request to marketing@ibc-aviation.com.

Data hosting

The site https://www.ibc-aviation.com/en/ is hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France, on its servers located in France.

Data collected during the conclusion of a contract are stored at IBC Aviation's registered office.

Article 4: Data Controller

Identity of the data controller

The data controller responsible for the processing of personal data is Frédérik Ioos, acting on behalf of IBC Aviation. He may be contacted by email at marketing@ibc-aviation.com.

The data controller determines the purposes and means of the processing of personal data.

Obligations of the data controller

The data controller undertakes to protect the personal data collected, to refrain from transmitting such data to third parties without prior notification of the user or client, and to respect the purposes for which the data were collected.

The site uses an SSL (Secure Socket Layer) certificate to ensure that the information and data transfers transmitted through the site are secure. An SSL certificate serves to secure the data exchanged between the user and the website.

The data controller undertakes to notify the user or client in the event of rectification or deletion of the data, unless such action would involve disproportionate formalities, costs, or procedures.

In the event that the integrity, confidentiality, or security of the personal data of the user or client is compromised, the data controller undertakes to inform the user or client by any means.

Article 5: Rights of the User and the Client

In accordance with the regulations concerning the processing of personal data, the user or client has the following rights. To exercise them, the user provides their first name, surname, and email address to the data controller, who responds within a maximum of 30 days.

Right of access, rectification, and erasure

The user or client has the right to access, update, modify, or request the deletion of their personal data by sending an email to marketing@ibc-aviation.com.

Right to data portability

The user or client has the right to request the portability of their personal data to another site or service provider, by email to marketing@ibc-aviation.com.

Right to restriction of processing and to object to processing

The user or client may request the restriction of processing of their personal data or object to such processing, unless compelling legitimate grounds override the interests, rights, and freedoms of the user. The request is sent by email to marketing@ibc-aviation.com.

Right to withdraw consent at any time

The user or client may withdraw their consent to the processing of their data at any time. This withdrawal does not affect the lawfulness of the processing carried out before the withdrawal.

To modify or withdraw consent to cookies, the user may at any time click the « Cookie preferences » link in the site footer.

Right not to be subject to a decision based solely on automated processing

In accordance with Article 22 of Regulation (EU) 2016/679, the user or client has the right not to be subject to a decision based solely on automated processing, including profiling, if it produces legal effects concerning them or significantly affects them.

Right to determine the fate of data after death

The user or client may organise the fate of their personal data after their death, pursuant to French Law No. 2016-1321 of 7 October 2016.

Right to lodge a complaint with the supervisory authority

If the data controller does not comply with the user's or client's request, or if the user considers that one of their rights has been infringed, they may lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) or any competent judicial authority.

Article 6: Personal Data of Minors

In accordance with Article 8 of Regulation (EU) 2016/679 and the French Data Protection Act, only minors aged 15 years or older may consent to the processing of their personal data.

For minors under the age of 15, the consent of a legal representative is required. The site editor reserves the right to verify by any appropriate means that the user is aged over 15 years or has obtained the consent of a legal representative.

Article 7: Use of Cookies and Tracking Technologies

A "cookie" is a small file stored on the user's hard drive containing information about their browsing habits. Cookies enable the site to compile statistics, facilitate navigation, and improve the service provided.

The use of cookies involving the storage and analysis of personal data requires the user's prior consent. This consent is valid for a maximum period of 13 months. After this period, the site will again request the user's authorisation.

Consent management

IBC Aviation uses Tarteaucitron, a Consent Management Platform (CMP) compliant with CNIL guidelines and the GDPR. This solution also implements Google Consent Mode v2, which allows the site to respect the user's choice while maintaining anonymised and aggregated audience measurement if consent is refused.

The user may at any time modify or withdraw their consent by clicking the « Cookie preferences » link in the site footer.

Opposition to the use of cookies via browser settings

The user may also oppose the recording of cookies by configuring their browser. The procedures are described at the following addresses:

If the user deactivates cookies, they may continue browsing the site. However, certain features may be degraded.

List of cookies and tracking technologies used by the site

The following cookies and tracking technologies may be deposited during navigation:

Strictly necessary cookies (no consent required)
  • Joomla session cookie — stores the visitor's session, essential for the proper functioning of the site. This cookie does not contain any personal data. Duration: session.
  • Tarteaucitron cookie — stores the user's consent choices. Duration: 13 months.
Audience measurement and advertising cookies (consent required)
  • Google Tag Manager (GTM) — tag management tool that orchestrates the firing of other Google services on the site, in accordance with the user's consent. Google terms.
  • Google Analytics 4 — anonymised audience measurement to generate usage statistics (number of visitors, pages viewed, average visit duration, etc.). Google terms.
  • Google Ads — measurement of the effectiveness of online advertising campaigns and attribution of conversions resulting from Google Ads (link clicks, form submissions, phone calls). Google terms.
  • Google reCAPTCHA — service to distinguish humans from bots, used to protect the site's forms from spam. Learn more.
  • Google Maps — integration of interactive maps to display IBC Aviation's office locations. Google terms.
  • Mailchimp (Intuit Inc.) — management of the IBC Aviation newsletter and measurement of recipient interactions. Mailchimp policy.

The user's attention is drawn to the fact that these services have their own privacy policies. IBC Aviation invites users to consult them.

Social media buttons

The site integrates social media buttons that allow users to access IBC Aviation's accounts on LinkedIn, Instagram, and Facebook. Cookies from these social networks may be stored on the user's device when using these features. These sites have their own privacy policies, which IBC Aviation invites users to consult.

Article 8: Conditions for Amending the Privacy Policy

This privacy policy may be consulted at any time at the following address: https://www.ibc-aviation.com/en/privacy-policy.html.

The site editor reserves the right to amend it in order to ensure its compliance with applicable legislation. Users and clients are invited to consult it regularly to remain informed of any changes.

The latest update of this privacy policy took place on 11 May 2026.